Nightcap Reviews

How to cancel Adult FriendFinder

By the Nightcap Reviews team · Updated

Cancelling Adult FriendFinder (AFF) is two separate jobs: stopping the payments (turning off auto-renew) and, if you want, deleting the account. Doing one doesn't do the other.

Step 1: Turn off auto-renew (stops future charges)

These are the steps on AFF's own help pages. Menu names can change slightly, but the path has been stable.

  1. Log in on the AFF website (not through a link in an email).
  2. Hover over My Stuff in the top menu and click My Account.
  3. Click Billing History & Credit Card Info.
  4. Use the toggle next to each subscription to switch auto-renew off. If you bought more than one product, check every line.
  5. On the confirmation screen, choose Cancel Auto Renew (or Pause for 1, 2 or 3 months if you only want a break), then click Submit.
  6. Screenshot the confirmation and keep any email you receive.

You normally keep paid access until the end of the period you've already paid for.

Step 1 (alternative): You pay through Apple or Google

If your receipt came from Apple or Google Play, cancel there instead. Deleting the app does not cancel the subscription.

  • iPhone or iPad: Settings, tap your name, Subscriptions, choose the subscription, Cancel Subscription. Apple's steps.
  • Android: Google Play, profile icon, Payments & subscriptions, Subscriptions, choose it, Cancel. Google's steps.

Step 2: Hide or delete your profile (optional)

  1. Hover over your handle in the top-right corner and click Settings.
  2. Under Manage My Account, choose Close Account.
  3. Pick Hide my profile for a break, or Please Delete My Account, enter your password and click Submit.

Do Step 1 first. Closing the account and stopping renewals are separate settings, so make sure auto-renew is off before you delete anything.

If you're still being charged

  1. Call AFF support. Its help pages list a toll-free number for the US and Canada (888-575-8383) and an international number (669-208-0364). Have your username and the charge date ready.
  2. Put it in writing. Use the copy-and-paste message in our general cancellation guide.
  3. Talk to your card company if you're charged after cancelling. That's a billing error you can dispute.

Avoid the next surprise

  • Switch auto-renew off the same day you buy if you only want one period.
  • Set a calendar reminder two days before the renewal date anyway.
  • Remember that a 12-month plan renews as another 12-month charge.

Still deciding whether to join? Read our Adult FriendFinder review first.

Sources: AFF Help: auto-renew; AFF Help: closing account; Apple Support; Google Play Help. Checked October 2026.